Help Center

At Tahylor Made we work hard to make sure we work with the customer. If you would like to change or cancel your order with 24 hours of placing the order please contact us at social@tahylormade.com ASAP. We will try to assist.

You will receive tracking information on all orders once the item has been shipped out. Please keep in mind that some items such as accessories will be shipped separately. Don’t forget to check your spam and junk folders! 

If you do not receive an email from Tahylor Made Apparel within a few hours of placing your order, be sure to check your personal Spam folder. Alternatively, the email address may have been spelled incorrectly.

If you are still unable to locate the confirmation email for your order, please email hi@tahylormade.com.

If you see no movement it may have not been shipped yet, but no worries! As soon as it does we will be sure to send tracking. As a reminder, all orders may take up to 3-10 day to be fulfilled and shipped as stated in your confirmation email. 

Orders are processed within 3-10 business days. We really try to ship your orders within 7 days of being ordered. 

**There are some exceptions for accessories and tees** Accessories/tees are shipped separately. Please allow 6-10 days.

During a holiday sale, processing times may be extended.

There are several reasons why your order may have been cancelled:

1. The item(s) sold out.
2. There is a delay in replenishment for your item(s).
3. We are unable to verify your billing information and/or your billing address does not match the credit card on file for the order.
• If the billing address stated on the order does not match with what the credit card issuer or bank has on file, please contact your credit card issuer or bank to verify that the billing information is correct. Once updated, you may create a new order using the correct billing address.

Note: If your order is cancelled for any of the reasons above, you will receive an email confirming your order’s cancellation. The full amount of the order will be issued via store credit. Store credit issued refunds can take up to 1-2 business days to clear. If your order is cancelled and you used an E-Gift Card to purchase, please reuse the E-Gift Card on your next purchase.

Some items such as hats and mugs are shipped separately as started on the product page. They are fulfilled with our outside fulfillment center.

All of our items are made by hand at the time of purchase. We do not have a warehouse of inventory. We do not issue refunds on orders that have completed payment, shipped and delivered. A store credit will be issued in particular instances.

Due to our items being printed once you order, we cannot process returns or exchanges due to size issues. Please make sure you check our sizing specifications before ordering. 

If we made an error with your order, please contact us within  5 days after you receive your order . Please contact us at social@tahylormade.com  for further information. 

Any major credit cards, PayPal, Sezzle, Google Pay, and Shop Pay.